Interviews & Expert Perspectives

These interviews and expert-written features offer a look into the healthcare industry from those who know it best: professors, practicing healthcare administrators, advocates, and leaders in professional associations.

Patients Not Told AI Drafted Messages From Their Doctors April 7, 2025

Patients Not Told AI Drafted Messages From Their Doctors

Increasingly, doctors aren’t writing the first drafts of replies to those messages. At more than 150 health systems and medical offices across America, a new generative artificial intelligence function in MyChart now writes over a million reply drafts every month.

Steward Health: CEO Charged With Contempt of Congress After Defying Subpoena to Testify April 1, 2025

Steward Health: CEO Charged With Contempt of Congress After Defying Subpoena to Testify

The national media has been buzzing with coverage of Dr. Ralph de la Torre, the embattled former CEO of hospital industry giant Steward Health Care who stepped down in October 2024. In one of the most colossal failures of a hospital chain in American history, the Dallas-based for-profit Steward system declared bankruptcy the previous May.

Preventative Healthcare: A Healthcare Leader's Overview November 21, 2024

Preventative Healthcare: A Healthcare Leader's Overview

This essay establishes a basic framework for debating the merits of preventive care by exploring its primary components, proposed economic and societal benefits, barriers, and predicted future shifts.

Core Competencies for Healthcare Leaders (Part 3) October 10, 2024

Core Competencies for Healthcare Leaders (Part 3)

While healthcare and technology partnerships may feel riskier than those in other sectors due to the stakes involved in people’s health and well-being, they are increasingly necessary for the survival of health systems and the healthcare sector. Leaders must be prepared to take appropriate risks to foster short- and long-term innovation.

Core Competencies for Healthcare Leaders (Part 2) September 19, 2024

Core Competencies for Healthcare Leaders (Part 2)

Importantly, interprofessional collaboration can also provide an opportunity for individuals from historically less advantaged groups to begin building the types of professional relationships that are critical to reaching the highest levels of leadership within an organization. This promulgates diversity up through the chain of management in a more organic way.

Core Competencies for Healthcare Leaders (Part 1) August 30, 2024

Core Competencies for Healthcare Leaders (Part 1)

Mastering the array of skills needed to effectively navigate and manage the people, processes, and tools at play is crucial for gaining and retaining a competitive edge. This three-part essay series summarizes important areas in which rising healthcare leaders should focus their efforts as they work to develop their essential skills and build out their knowledge base. This first essay will cover digital literacy & technological proficiency, patient-centered care competencies, and value-based care expertise.

UnitedHealth CEO Grilled by Congress About Change Healthcare’s Crisis July 26, 2024

UnitedHealth CEO Grilled by Congress About Change Healthcare’s Crisis

Congressional leaders in the House of Representatives and the Senate unloaded blistering criticisms at Change Healthcare’s parent company UnitedHealth Group during a pair of hearings on Capitol Hill in May 2024. At issue was UnitedHealth’s management of the February cyberattack on its subsidiary Change Healthcare.

U.S. Healthcare Spending by Sector: What to Know March 22, 2024

U.S. Healthcare Spending by Sector: What to Know

In the first article of this series, we looked at how the U.S. healthcare sector is measured, including the entities responsible and their methodology. This piece details each activity that comprises the enormous U.S. healthcare sector. We can group these into two major categories: healthcare services and goods, and public and private spending for healthcare and related initiatives. These categories can have their size measurably impacted by three powerful forces: population growth, healthcare inflation, and technological advances.

A Day in the Life of a Hospital CEO - An Interview with Dr. David Pate March 18, 2024

A Day in the Life of a Hospital CEO - An Interview with Dr. David Pate

Being the chief executive officer of a hospital means being part business leader and part politician, requiring a blend of diplomacy, advocacy, business management, and financial sense. And the stakes of this role aren’t just profit and loss, but life and death.